Would you like to be part of our lovely Groovy2Shoes team?

We are looking for a friendly new person to join our team, to initially work Saturday’s and Holiday Cover, with the possibility of more days becoming available in the future. Retail experience desired but not essential, as full training programme around shoe fitting and retailing will be given for the right candidate.

For more information or to apply for the position, please get in touch: Call: 01451 798171
Email: enquiries@groovy2shoes.co.uk
Pop in: Hart Villa, Sheep Street, Stow-on-the-Wold, Gloucestershire GL54 1AA

Returns Policy

Groovy2Shoes conforms to the Distance Selling Regulations in the UK. The regulations are designed to protect consumers when buying items by Mail Order. In recognition of this we offer a flexible returns policy and are happy to accept items back for a refund or exchange.

For all refunds or exchanges please print out, complete and enclose the attached returns form to assist us in making this process as speedy as possible.

Please be aware that in the case of returns of unwanted items under the Distance Selling Regulations:

  • You must notify us within 7 days by email of your intention to return the item(s)
  • Items must be returned within 28 days of receipt.
  • Items must be in original packaging and in a re saleable condition.
  • Goods must not be worn or used.
  • Items must be accompanied with a completed returns form and a proof of purchase.

If in the unlikely event you receive a faulty or damaged item please contact us, via email or telephone (01451 798171) prior to returning the goods

Please note that goods will not be deemed faulty if the fault is not a result of manufacture, but has instead been caused by wear and tear or misuse. For the purposes of this procedure, goods that have been worn for more than three months will be considered by us to have undergone normal wear and tear (based on industry standards).

In the case of damaged items we will refund any standard Royal Mail postage costs incurred during the returns process (unfortunately we are unable to refund the cost of priority or guaranteed services). For unwanted goods we are unfortunately unable to refund any postage costs.

The returns address is:

RETURNS
Groovy2Shoes
Marks House
Sheep Street
Stow-on-the-Wold
Gloucestershire
GL54 1AA

DOWNLOAD A RETURN FORM

returnsform



Icon Ready to dispatch
in 24 hours
Icon Express delivery available
Icon 28 Day Refund
Policy
Icon Simple and
easy returns
shoefitterslogo

News Sign-Up