Terms and Conditions
These Terms & Conditions govern your use of the Groovy2Shoes website. By visiting Groovy2Shoes you accept, and agree to, the content of these Terms & Conditions. We reserve the right to change the Terms & Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.
AVAILABILITY AND DELIVERY TIMES
We do our best to ensure availability of all products listed on Groovy2Shoes and try to despatch all items within the indicated time. If there is a delay we will inform you of this and the product will be despatched as soon as it is available. If you have ordered multiple items they may arrive separately.
If you plan to visit the shop based on products and stock levels shown own line, you must accept that whilst we try to keep all details up to date, occasionally errors do occur. Where possible we can place special orders if a particular product/size is out of stock. This will be subject to availability of stock from the supplier.
Groovy2Shoes has no liability to you for any delay in the delivery of products ordered. We will do our best to get all orders sent out promptly. Please bear in mind weekends and bank holidays when the shop is closed. You have the right to cancel delayed orders at any time prior to dispatch and can do this by contacting firstname.lastname@example.org with your order number.
Occasionally we have to withdraw an item because it is no longer available. If this affects your order we will inform you as soon as possible and offer you an alternative if one is if available.
ITEM DESCRIPTIONS, IMAGES AND PRICING
We try to make our descriptions of products as accurate as possible, however it is possible that occasionally errors may have occurred and the description may be incorrect. Images used on the site are for illustration purposes only and the actual product may differ slightly from that shown. If we have incorrectly displayed the price we will inform you of the correct price prior to your order being dispatched to agree how we rectify the mistake.
You are of course fully protected by our returns policy, and we will always try to rectify any mistake as swiftly as possible and to the customer's satisfaction.
Please click here for information on delivery.
Orders may be cancelled at any time before they are dispatched. If you would like to cancel an order please send an email to email@example.com as soon as possible. If the item has already been despatched please see our returns policy.
Please click here for information on returns.
Prices where applicable include VAT We do our best to ensure prices are up to date and correct. However, errors may occur and in this case you will be contacted before your order is shipped.
Groovy2Shoes continually updates the availability of the entire stock list. Items that are 'Out Of Stock' will be displayed as such. In the event of a problem with availability of a product marked 'In Stock', we will contact you.
PAYMENT AND SECURITY
We currently accept payment via PayPal only. You can pay using your own PayPal account, or if you are not an account holder you may pay using all common credit cards as per PayPal's normal terms and conditions.
The checkout process commences on our site and is secured by an industry standard 256 bit SSL Certificate provided by Alpha SSL. You may verify the integrity of this certificate by clicking the below verification image link.
To complete payment you will pass to PayPal's secure servers, before returning to the Groovy2Shoes website upon completion.
When viewing your account details and current/past orders on the Groovy2Shoes website, your information is still secured by the aforementioned SSL Cerifitcate and 256 bit encryption.
Groovy2Shoes shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims.
We have no liability to you for any delay in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund prior to the item being dispatched.